COVID-19 Info

Our ORCA Dive Clubs have all the cleaning and hygiene measures in place. The measures taken are not only to meet the requirements of the local authorities but to insure your safety and well-being. We’re keen to make your diving holiday a safe, relaxing and unforgettable one.

Before arrival

Please bring your own mouth and nose protective mask and gloves. If you do not yet have an ORCA customer card, please download the check-in forms and medical statements as PDF files. For dive boat trips we recommend to bring your own cutlery, plates and refillable bottle.

Please also bring your own pen.

 

During your stay

Washing/disinfecting hand

One of the simplest and most important methods to prevent the spread of the virus is to wash your hands regularly with soap and water. 

There are disinfectant dispensers distributed in several places at the diving center. Please disinfect your hands before entering the diving center, reception, shop, equipment rooms and office.

 

Mouth and nose protective mask

Guests are not obliged to wear a mouth and nose protective mask at the diving center but on our jumbos, Zodiac and on the boat protective masks are a must.

Furthermore, we recommend wearing the protective mask wherever the minimum distance of 1.5 m cannot be maintained.

If you do not have your own protective mask with you, you can buy one in our shop for self-cost price.

Please note that a doctor is available at the hotel 24/7. In case of having any symptoms of a COVID-19 please inform him/us immediately. 

 

Reception

Online Check-In

A personal online check-in is not possible, you can contact the diving center of your choice in advance via email and you will receive the check-in form and medical statement. Please fill in the forms at home and hand them over at the diving center. You can also download the forms from our website. If you have an ORCA customer card, you only have to sign the check-in form after entering your customer card at the diving center.

You can pay your bill with credit card (Visa-Mastercard) or if possible at the hotel reception by room charging. 

 

Diving equipment

If you have your own diving equipment, we recommend to bring it with you. Equipment (owned as well as rented) should only be touched by the user him/herself. After use, always rinse, disinfect and store at an appropriate distance from other equipment. Rinsing facilities and disinfection basins are marked accordingly. Only rinse under running water.

Rental equipment remains with the user until the end of the diving holiday.

 

House reef diving

Diving equipment are still brought to the jetty by our staff on a golf car or a trolley. Unfortunately, guests are not allowed to travel with the golf car. A maximum of 2 divers are allowed at the same time with an appropriate safety distance to the house reef entry. The same applies to the exit.

 

Transfer with the Jumbo to the harbour

Transfer with the jumbo is only with protection mask, seat distribution with appropriate minimum distance.

 

Zodiac (speed boat) trip

A protection mask must be worn on the Zodiac. Distribution on the Zodiac only with the appropriate minimum distance. 

 

Boat trip

Protection masks must also be worn on the boat. Distribution on the boat only with the appropriate minimum distance. For the assembly of the equipment a maximum of 4 persons may stay on the diving deck. Entry into the water is only allowed for max. 2 persons on the platform at the same time. 

Lunch on the day boat only after advance booking the day before. Food is served by the plate, no buffet. Beverages (Cola/Fanta/Water) only in bottles or cans.

Coffee or tea only in own cups.